At Hykins Co., Ltd., we aim to provide a smooth and transparent ordering and payment experience. Please review the following policies before placing your order.
1. How to Place an Order
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You can request a quotation by contacting us via email, WhatsApp, or by submitting your request through our website's shopping cart page.
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Please include product details, quantities, and your shipping destination in your inquiry.
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We will respond with a quotation and confirm order details through email or WhatsApp.
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Once you approve the quotation, we will issue a proforma invoice for confirmation.
2. Order Confirmation
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Submitting an inquiry through our website or contacting us does not constitute a confirmed order.
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Orders are only confirmed once you have approved the quotation and accepted the Proforma Invoice issued by our team.
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Production or shipping will only begin after we receive confirmation of your payment, unless otherwise agreed in writing.
3. Minimum Order Quantity (MOQ)
Some products may have a minimum order quantity. This will be clearly indicated in the quotation or product details.
4. Lead Time
Estimated production and delivery times are provided upon order confirmation and depend on product type and quantity.
5. Accepted Payment Methods
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Bank Wire Transfer (T/T)
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PayPal (for small or sample orders only, with prior agreement)
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Other methods available upon mutual agreement
6. Payment Terms
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Full payment is required before production or shipment unless agreed otherwise.
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For bulk or custom orders, a 30% deposit may be required with the remaining 70% due before shipment.
7. Currency & Bank Charges
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All transactions are conducted in USD unless otherwise specified.
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All bank charges and transfer fees are the responsibility of the buyer.
8. Shipping
Shipping options, delivery methods, and related costs depend on your location, order size, and shipping preferences. We strive to provide the most efficient and cost-effective logistics solutions.
For full details, please refer to our Shipping Policy page.
9. Contact Us
If you have any questions regarding ordering or payments, please contact us:
Hykins Co., Ltd.
Email: sales@hykins.com
Phone / WhatsApp: +86 13306022043
Address: No. 203-38, Xixili, Xiangping Subdistrict, Tong'an, Xiamen, China