Thank you for shopping with Hykins Co., Ltd. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website: www.hykins.com.
We ship internationally to most countries. If you're unsure whether we can deliver to your location, please contact us before placing your order.
All orders are typically processed within 2–5 business days after payment confirmation. Processing times may vary depending on product availability or volume of orders.
We offer shipping via international express carriers as well as sea freight through freight forwarders. Estimated delivery times vary depending on the method chosen and the destination:
Please note that delivery times are estimates only and may be affected by factors such as customs inspections, holidays, port congestion, or unforeseen logistics issues.
Shipping costs are calculated based on the order weight, dimensions, destination, and selected shipping method. The final shipping fee is subject to the actual quotation provided by our sales or support team, usually confirmed via email before shipment.
All international shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the sole responsibility of the recipient.
For express shipping, we work with trusted international carriers such as DHL, FedEx, and UPS. Once your order is shipped, we will provide a tracking number via email so you can monitor the delivery status.
For sea freight shipments arranged through our freight forwarding partners, tracking information may vary depending on the freight forwarder used. In most cases, we will provide the bill of lading or container tracking details upon request.
If your package is lost or significantly delayed, please contact us as soon as possible. We will assist in tracking the shipment or filing a claim with the shipping provider. However, please note we are not responsible for delays caused by the carrier or customs.
Please ensure that all shipping information is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions regarding our shipping policy or your order status, please feel free to contact us:
Hykins Co., Ltd.
Email: sales@hykins.com
Phone / WhatsApp: +86 13306022043
Address: No. 203-38, Xixili, Xiangping Subdistrict, Tong'an, Xiamen, China